Standards and Guidance - Level 2

Basic standards documented / used ad-hoc

Description Best practice guidance
  • Basic Accessibility standards in place covering all ICT solution types from web based applications through to office-type tools e.g. using the correct style to ensure correctly marked up headings in Word
  • Used on ad hoc basis
  • ICT Accessibility standards documented and published for:
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      • Customer facing websites / web based services and applications o Staff facing websites / intranets / web based services and applications
      • Non-web applications (such as accounting systems, bespoke back end systems)
      • End user computing (such as Mail, Word processors and spreadsheets) including personalisation
      • Telecoms and office equipment
      • Usability
      • Content